Shipping policy
✅ 1) Shipping Policy
Last Updated: November 24, 2025
At AIC – Am Israel Chai, we ship worldwide.
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✅ Order Processing
• All products are made to order.
• Orders are processed within 2–5 business days.
• Orders cannot be changed or canceled once production begins.
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✅ Delivery Times
• Standard global delivery typically takes 10–20 business days, depending on destination and carrier.
• Some harder-to-reach regions may experience longer delivery times.
• Delivery times are estimates and may vary due to customs, weather, carrier delays, or other external factors beyond our control.
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✅ Free Shipping
• U.S. orders over $75 qualify for free shipping.
• International orders over $100 qualify for free shipping.
• Shipping fees for orders below these amounts are shown at checkout.
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✅ Multiple Shipments
• Your order may arrive in two separate packages.
• This is normal and does not affect your order status.
• Each package will have its own tracking number, sent by email once shipped.
• Delivery times for each package may vary.
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✅ Tracking
• Tracking information is emailed once each package ships.
• Customers are responsible for providing accurate shipping information.
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✅ Customs & Duties
• International orders may be subject to customs fees or import taxes.
• These charges are the customer’s responsibility.
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✅ Legal Notice
We are not responsible for delays caused by customs, international regulations, or courier service disruptions.
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✅ Contact
📧 info@amisraelchaiaic.com
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